Privacy policy
Privacy Policy
Last updated: 17 October 2026
Northpeak Outdoor Supply LLC operates northpeakkk.com. This policy explains how we handle personal information when you browse our store, place an order, or contact us.
Who Is Responsible for Your Information?
Northpeak Outdoor Supply LLC is the controller of personal information we process for the purposes described in this policy, except where another organisation acts independently as described below.
Address: 920 E Main St, Louisville, KY 40206, United States
Email: support@northpeakkk.com
Telephone: +1 302 519 0519
Information We Collect
Depending on your interaction with our store, we collect:
• Identity and contact information, including your name, email address, telephone number, and billing and delivery addresses.
• Transaction information, including purchases, payment status, returns, refunds, and order history.
• Account information and preferences if you create an account.
• Messages and other information you provide when requesting support.
• Technical information, such as IP address, device and browser details, and interactions with our website.
• Consent records, privacy choices, and communication preferences.
Payment providers process payment credentials. We receive the transaction information needed to manage orders and payments.
Sources of Information
We collect information directly from you, automatically through website technologies, and from providers supporting payments, delivery, security, and store operation.
Purposes and Legal Bases
We use personal information for the following purposes:
• To fulfil orders, arrange delivery, process payments, and handle contractual returns: performance of our contract with you.
• To maintain tax and accounting records and meet legal requirements: compliance with legal obligations.
• To prevent fraud, protect our systems, respond to enquiries, and improve our service: our legitimate interests, where these are not overridden by your rights.
• To send marketing or use optional tracking technologies where consent is required: your consent.
• To conduct other legally permitted marketing: consent or legitimate interests, as applicable, subject to electronic marketing rules and your right to object.
You may withdraw consent at any time without affecting the lawfulness of processing before withdrawal.
Where information is necessary to process an order, failing to provide it may prevent us from completing your purchase.
Who Receives Information?
We disclose information as necessary to:
• Shopify, our ecommerce platform provider.
• Payment providers.
• Shipping carriers and customs or delivery partners.
• Providers supporting hosting, communications, security, customer service, and business operations.
• Professional advisers and authorities where disclosure is necessary or legally required.
• Parties involved in a merger, business sale, or similar transaction, subject to appropriate safeguards.
Where optional analytics or advertising tools are enabled, relevant providers may receive technical and interaction information, subject to applicable consent requirements.
Shopify
Shopify processes information to operate our store and may act as an independent controller for certain services and purposes.
For information about Shopify’s practices and privacy choices, visit:
https://www.shopify.com/legal/privacy
Cookies and Similar Technologies
Our website uses cookies and similar technologies for functions such as shopping baskets, checkout, security, and remembering preferences.
Optional analytics and advertising technologies, where enabled, are subject to applicable legal requirements. Where consent is required, we obtain it before using those technologies.
You can manage your choices through any privacy controls presented on our website and your browser settings. You may also contact us about withdrawing consent. Blocking essential cookies may affect store functionality.
Marketing
Where we send marketing emails, you can unsubscribe using the link in the message or contact us.
Unsubscribing does not prevent necessary communications about orders, returns, security, or legal matters.
Consent to optional marketing is not a condition of purchasing.
International Processing
We are based in the United States, so information you provide to us is processed there. Shopify and other providers may also process information in other countries.
Where UK data protection law requires safeguards for restricted international transfers, we use applicable safeguards, such as relevant adequacy arrangements or approved contractual protections.
You may contact us for information about the safeguards relevant to your data.
Retention
We keep personal information only as long as reasonably necessary for its purpose, including fulfilling orders, resolving complaints, maintaining legally required records, and establishing or defending legal claims.
Retention depends on the information involved, applicable recordkeeping duties, and relevant limitation periods.
Your Rights
Subject to applicable conditions and exemptions, UK data protection law gives you rights to:
• Access your personal information.
• Correct inaccurate information.
• Request erasure.
• Restrict processing.
• Receive certain information in a portable format.
• Object to processing based on legitimate interests.
• Object to direct marketing at any time.
• Withdraw consent where processing depends on consent.
• Receive applicable protections concerning solely automated decisions with legal or similarly significant effects.
Email support@northpeakkk.com to exercise your rights. We may request proportionate information to verify your identity.
We normally respond within one month. Where a lawful extension is needed, we explain the reason and revised timeframe.
Security
We use reasonable technical and organisational measures designed to protect personal information. No online service or storage method can be guaranteed completely secure.
Children
Our store is intended for a general audience and is not directed at children. If you believe a child has provided information inappropriately, contact us so we can investigate.
Complaints
Please contact us with privacy concerns.
You also have the right to complain to the UK Information Commissioner’s Office:
https://ico.org.uk/make-a-complaint/
Updates
We may update this policy as our practices or legal obligations change. We will revise the date above and provide additional notice where required.
Contact
Northpeak Outdoor Supply LLC
920 E Main St
Louisville, KY 40206
United States
Email: support@northpeakkk.com
Telephone: +1 302 519 0519