Contact
Contact
Contact Northpeak Outdoor Supply LLC for help with products, orders, delivery, cancellations, returns, or refunds.
For order enquiries, include your order number and the email address used at checkout. For damaged or incorrect goods, include a description and photographs where available.
Please do not send full payment card details or passwords.
Telephone
Customer Service Hours
Monday–Friday: 9:00 AM–5:00 PM UK local time (GMT/BST)
Saturday and Sunday: Closed
UK bank holidays: Closed
Messages received outside these hours will be reviewed during our next customer service hours.
Business Address
Northpeak Outdoor Supply LLC
920 E Main St
Louisville, KY 40206
United States
We are a U.S.-based business serving customers throughout the United Kingdom.
Returns
Returns are sent to our U.S. address above. Please contact us for return instructions before posting your parcel.
For change-of-mind returns, customers pay return postage. For faulty, damaged, or incorrect goods, we cover the necessary return costs.
Please read our Return and Refund Policy for full details.